Returns & Exchanges

We want you to love your look, but if a product doesn't spark joy, we offer free returns and exchanges on all gently used items within 30 days of purchase. Please note that individual items from sets or bundles cannot be returned separately.

Return Process

• 1.
  Initiate Your Return

  Visit our online returns portal and enter your order number and zip code to select the items you wish to send back.

• 2.
  Choose Your Option

  Select whether you would like a full refund to your original payment method or an instant store credit to try a different shade.

• 3.
  Pack and Label

  Securely pack your items in the original mailer and download the prepaid shipping label provided through our portal.

• 4.
  Drop Off and Track

  Drop your package at any authorized carrier location and keep your tracking number handy until your refund is processed.